Jetlite
Bad Service, bad staff, caused loss

I reached the airport 50 minutes to flight time of 6.55 AM. I was at the counter at 6.09 AM. The jet airways staff could not check me in for 10 minutes and then he informs me that the counter is closed. He was not able to operate his computer. Even after repeated requests they did not budge. This completely smells of a structured fraud in the name of rules of gate closing 45 minutes before flight time. Just two days ago, on the the 2nd August, I had a Jetlite from Nagpur at 3 PM departure. I was checkin at the airport and they announced that the flight will leave by 8 PM due to bad weather. All other flights were arriving and departing. Jetlite probably did not have enough load on the afternoon flight, therefore they conveniently cancelled that flight and put the passengers in the evening flight. I've had enough of Jetlite. My husband and our friends are frequent fliers. We'll try and avoid the airline as much as possible. There has been a continuous and systemic decline in the service, attitude and ethics of this airline.

Company: Jetlite
Country: India
State: Maharashtra
City: Mumbai City

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