Khanna Hyundai, Kanpur, U.P./i10
Insurance Settlement between Khanna Hyundai and TATA AIG

Hi,

On October 8 my car (DL7C J 9178) met an accident and I got it repaired by Khanna Hyundai dealer in Industrial Area, Panki, Kanpur, U.P.

As per email below Khanna Hyundai demanded me to pay Rs. 48120/- based on approval received from TATA AIG. An email below is fyi;

*******************************

From: ext khannahyundai . [mailto: khannahyundai@sify.com]

Sent: Tuesday, December 20 12:37 PM

To: Verma, Ravindra (- IN/Gurgaon)

Subject:

Dear Sir

we have recived cashless approval from tata aig against

your car .kindly recieve it. total bill amount is189676 your liability

is 48120

Uttam Soni

Khanna Hyundai

Kanpur

*******************************

Before taking car I asked the dealer several times to furnish the proof to release the payment but they failed. A mail below for your information;

****************************************

From: Verma, Ravindra (- IN/Gurgaon)

Sent: Tuesday, December 20 3:43 PM

To: 'ext khannahyundai .'

Cc: 'cr@hmil.net'

Subject: i10, DL7CJ9178: Car Delivery

Dear Uttam,

Thanks very much for bringing this news to me.

As discussed, we'll meet on Saturday (December 24) at around 12:00 pm.

Before I transfer Rs. 48120 to "Khanna Auto Sales Pvt Ltd" Bank of India account (a/c no- 30366630852), please clarify, how did you calculate this amount?

Please provide details.

Online transfer takes 24 hours to get the amount reflected in your account. I therefore request you to provide details at the earliest.

Thanks

Ravindra

*****************************************

Having faith on Hyundai, I paid the amount to receive my car as Khanna Hyundai took more than two and half months to deliver it.

Later on during my investigation, I found, Khanna Hyundai got the approval only for 1, 43, 555/- and I had to pay only 20650/-.

Now TATA AIG denies to approve addtional amount. Below please find an email from Hyundai Regional care manager Ms. Nishu Yadav.

*******************************

&--Original Message&--

From: nishu yadav [mailto: nishu.yadav@hmil.net]

Sent: Monday, January 30 4:02 PM

To: 'RK Singh'

Cc: 'Anil. Brahmbhatt'; 'tngdgm'; 'khannahyundai .'; manojbatham@hmil.net

Subject: RE: VECHILE NO. DL7CJ9178

Importance: High

Dear Sir,

Kindly provide the reason on urgent basis for mismatch in amount as same has

to be updated to customer

Thanks & Regards,

Nishu Yadav

Customer Care Service

Hyundai Motor India Ltd., Lucknow

Tel: 0522-6714623, Fax:0522-6714611

&--Original Message&--

From: khannahyundai . [mailto: khannahyundai@sify.com]

Sent: Monday, January 30 3:52 PM

To: RK Singh

Cc: Anil. Brahmbhatt; Nishu Yadav; tngdgm

Subject: Fwd: VECHILE NO. DL7CJ9178

Dear Sir,

Kindly revert back, as we need to reply to customer.

Warm Regards,

Uttam Soni

09918801080

&&&- Forwarded message &&&-

From: "khannahyundai ."

Date: Wed, 25 Jan 17:45:09 0530

Subject: VECHILE NO. DL7CJ9178

To: RK Singh

Dear Sir,

Some Parts & Labour are missing in your report against this car.

Kindly recheck

& ammend it.

Thanking You

Khanna Auto Sales P. Ltd.

Panki, Kanpur

***************************************************

Now due to Khanna Hyundai's fault I had to pay them additional Rs. 27, 470/-.

Please advise.

Company: Khanna Hyundai, Kanpur, U.P./i10
Country: India
State: Uttar Pradesh
City: Ghaziabad

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