Maruthi suzuki& Maruthi swift VXI
Purchase of new car- dealer demands purchase of accessories and extended warranty

I am on the process of purchasing a new Maruthi Swift VXI from the local dealer.

I am being compelled to purchase lot of accessories by the dealer. They tell me this is

compulsory as per Maruthi rule. They also say that I must pay Rs4995 for extended

which is also compulsory. When I resisted and raised quarries regarding these two issues, I was treated properly. I felt insulted.

I want to know from Maruthi head office that whether it is true that the customer should

pay certain fixed amount for accessories compulsorily (I was told that for swift model I should buy accessories worth Rs 15000) and that whether extended warranty payment is compulsory at the time buying car.

Company: Maruthi suzuki& Maruthi swift VXI
Country: India
State: Tamil Nadu
City: Madurai

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