I am on the process of purchasing a new Maruthi Swift VXI from the local dealer.
I am being compelled to purchase lot of accessories by the dealer. They tell me this is
compulsory as per Maruthi rule. They also say that I must pay Rs4995 for extended
which is also compulsory. When I resisted and raised quarries regarding these two issues, I was treated properly. I felt insulted.
I want to know from Maruthi head office that whether it is true that the customer should
pay certain fixed amount for accessories compulsorily (I was told that for swift model I should buy accessories worth Rs 15000) and that whether extended warranty payment is compulsory at the time buying car.
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