Maruti Suzuki Ltd. / Alto LX
Warrenty problem in Maruti

Dear Sir,

This is to bring it your kind notice that, I purchased an Alto LX UP14 AM1992 (Engine no. 1203843 & Chassis no. 1061488) from Dev Motors, Aligarh, on 12.11.07. As per normal rule of a guarantee period of 2 years and / or 40000 Km, I lodged a complaint at Raj Sneh Auto India Pvt. Ltd., Delhi Road, Meerut (One of your authorized dealer) on 02.11.2009 (about 10 days less then expiry of the guarantee period) that three were following problems with my car:-

a) Oil level low

b) Oil consumption high]

c) Fuel adulteration problem

d) Vehicle need eng. repair

All these problems were noticed; photomarking was done and send to Maruti on 02.11.2009 by Mr. Amit Sharma of M/s Raj Sneh Auto India, Delhi Road, Meerut. When my car had moved only 15554 Km.

M/s Maruti is prepared to bear only 50% of the expenses to be incurred in the rectification of my Car. Does this not look strange that when my complaint was well within the time of the stipulated warranty period and now M/S Maruti unethically asks me that they would be sharing only 50% of the expenses incurred

I am getting mentally harassed for last seven months can anybody help me in this regard I will highly thankful

Company: Maruti Suzuki Ltd. / Alto LX
Country: India
State: Uttar Pradesh
City: Meerut

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