Orix India (Cab Service)
Booked cab didn't come

I booked a cab on 19th Oct for Airport (from Belgachia) at 4am 20 Oct (Docket no. AYA63133). At 3:30 Call center called up and gave the name and Number of the driver (Rajesh Singh 9062928592). We called up the driver at 3:45. He said he doesn't have info for this pick up. We called call centre. They said they will call back in 2 mins. But they didn't. We followed up call centre and driver several time. At 4:20 They said car will reach within 5 min. Driver said he will come in 15 mins. Car didn't come. At 4:45 we call up driver and he said call centre asked him not to come.

This is the service of Kolkata cabs! Most unprofessional approach. We were about to miss the flight.

Company: Orix India (Cab Service)
Country: India
State: West Bengal

  <     >