Air Asia
Missing flight

Hi, i had missed my Air Asia flight no: FD-3797 on 16th April1 & departure time was 11:10 pm from New Delhi (DEL) Indira Gandhi international airport

to bangkok suvarnabhumi international airport because of the wrong information regarding counter closing before the time mention on my E ticket & i

reached the counter at 10:00 pm .but no one was there & i was told to contact Air Asia customer care regarding this issue & i had called the customer

care no:- 1860-500-8000.but haven't got any response .. so i sent a mail regarding this matter to http://www.airasia.com/ask...& i was told at the airport

to come at 8 o'clock in the morning..& we reached the airport counter in the morning but they told me to come at 7o'clock in the evening..then i had a

word with the customer care & they said that they don't know the right answer regarding this.& then i had a word with the manager operations to lodge

the complaint regarding the money refunds on India/support@ Air Asia.com & i m suffering till yet & beard a lot of loss... being a regular customer of

air Asia airline ..& i have complaint last night also ..& it was very important for me to reached bangkok by today morning...

Booking Date :- Tue 12 Apr.

Name :- WARISSARA CHA-EM

Address :- Hno- - 71 STREET NO 6, WEST RAJIV NAGAR, GURGAON - 12 India, Republic of Haryana ..

Contact - 09871640458 (mobile)

Email Id - Rissa_nut123@ Hotmail.com.

Company: Air Asia
Country: India
State: Haryana
City: Gurgaon

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