HDFC used car loan
Poor service

To,

Whoever wants to apply for a car loan

I am from bangalore and I applied for a used car loan in HDFC bank 23 days ago (they told me the loan will be sanctioned in 4 days). All the requested documents were given to them and the verification process began (thats what they told me than). After 2 days one of their executives came home for address verification and took all the details and they came to my office and did all their verification stuff. They told me they required additional details which i provided them. They also did the car evaluation stuff. After that for 5 days thye kept telling me that the credit/risk team is doing another verification check and they needed a guarantor, which i provided. They have called me over 20 times for a verification check.

I have gone to their office in indranagar may be 10 times and the executive there kept telling me not to worry it will get approved soon. Its been over 3 weeks and they have no clue what is happening. I would request none of u all apply for a car loan (ans other services) in HDFC as they have very poor customer service. I Wish someone could help me with this.

I have never gone through so much shit in my life.

Company: HDFC used car loan
Country: India
Site: www.hdfc.com

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