Hero Honda / Passion Pro Bike
JERK PROBLEM FROM LAST 3 MONTHS IN BIKE NO: MH04ER0741, PURCHASED AND SERVICED AT RANJIT MOTORS THANE

Dear Sir/Madam

MY PASSION PRO BIKE REGISTERATION NO: MH04ER0741; CHASI NO: MBLHA10AHAGG53310; ENGINE NO: HA10EDAGG51771

I am Sunil Nannaware pride owner of HERO HONDA PASSION PRO BIKE purchased on dated 5th August; using your bikes from last almost 15 years.

Till the Month of June I am enjoying your services, but at the end of June on date 26th I faced the problem of jerk while riding on speed of 50-60 KMPH and I admitted my bike to your authorized service center of dealer Ranjit Motors Thane.

After repeated 7-8 attempts to resolve the fault in bike by Ranjit Motors service center; the problem, fault still persist in my bike, it may because of lack in experience of service center Mechanic for such faults restoration. (This is several times informed to Manager, Superwiser of the service center).

This jerk problem is occurred within a first year of bike life; this is unexpected as I never faced such problems in my 15 years Hero Honda usage experience.

Kindly request you to resolve the said fault by sending proper instructions, manpower to the service center or else give me replacement for the bike.

Waiting for your earliest resolution to my request, complaint; almost three months passed for restoration of fault, loosing all my extra money, time for using other Transport Sources that is also affect my output in company Job; further delay may force me to file complaint in consumer court although not with the desire as I want to be continue to add in my HERO HONDA usage experience.

Company: Hero Honda / Passion Pro Bike
Country: India

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