Herohonda pleasure
Authorised service center broken my scooty

Dear Sir/Madam,

I had bopught a scooty 2 months back from one of the hero moto corp dealer in meerut and got first service done in the authroised service station last month. Today while driving i feel there is something making noice while driving near rear tyre, check and found there is some part near the kick which is broken and seems to be pasted by elphy.

I am surprised that I had only got my scooty serviced once and that too at your authorised service center Jai Kumar, Arun Kumar & Bros. Jagrati Vihar, Garh road, Meerut city (near LLRM Medical college), so definitely it was broken during service but i did not came to know till then because they used elphy to paste it back.

I have some questions here:

1. Does it mean that your authorised service stations even not reliable enough.

2. if there was something broken by them then are they not supposed to tell me while handing over the scooty after service?

3. Who is responsible for this brokage because if i will go to your service center now after 1 month of the service then i doubt if they will accept that they broken something during service, because if this service center was fair then they were supposed to inform me when they handed over the scooty to me after service.

Best Regards,

Rishi Tyagi

Mobile : 919999631990

Company: Herohonda pleasure
Country: India

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