Hyundai i10
Non delivery of ca

To

The Managing Director FAX Nos:- 011-41678811

Hyundai Motor India Ltd.

New Delhi.

Subject: Hyundai motors Humiliation and Casual attitude towards customer.

Dear sir,

Greetings of the day!

This is in continuation to the mail sent to CR earlier. DATED 16/04.

I will meet you in probably any CII meet you join or any Korean meet we will have. Because I know this letter will probably not reach to you.

I am serving a punishment to take a decision for buying Hyundai car. I will not let this happens with my friends, colleague or family.

This is in reference to the purchase of Hyundai i10 Magna to be purchased from Suhrit Hyundai Greenpark in the name of Chetan Negi.

Your organizational structure is so complex that your receptionist transfers the calls directly to customer care without proper listening what the customer wants to say.

If I am dialing board nos. then I can reach to toll free customer care nos also.

Then she transfers the calls to the sales people Like vikas saxena who is Handling this case from last Thursday but not been able to help me by giving the Excuse of ICICI formalities which is not correct and not true.

I have called atleast twenty times to get the contact people names and

Ms Farah was the first contact person to reach.

In Hyundai corporate Ms Neeru told me that I will receive a call from Neeraj kohli he never calls.

Mr saurabh srivastava never picks up phone.

Mr Mohit chabbra is so busy that a cheque can not be made in favor of dealor for past 5 days.

Today also they can not deliver me my car. My finance people are going to charge EMI from 4th of may which the loan i have not used. I was told either take refund or we will transfer your case to MGF Hyundai. I went to MGF on Monday waited whole day at home but they could not deliver the car.

Now today 21st of april they are refusing to deliver the car.

If i transfer my case to another dealor like SAMARA or MGF karolbagh who are ready to give car by tuesday itself they are asking for change in rate of interest applicable from last week. 13.5 % to 14.75% ICICI bank

There is no other hope but to lodge an FIR against suhrit (COPY ATTACHED) and now I refuse to buy any Hyundai CAR.

Looking forward for an immidiate response.

CHETAN NEGI

9871543831

9999974768

(copy of mail send to cr@hmil.net) dated 16.04.08

Dear sir,

Greetings of the day!

This is in reference to the purchase of Hyundai i10 Magna to be purchased from Suhrit Hyundai Greenpark in the name of Chetan Negi.

I have been seriously humilated by the dealor and they dont bother with the reputation of Hyundai. I have prviousely worked with Samsung india and i know the Korean Culture.

It is indeed a shame to have dealors like suhrit.

I booked my vehicle on february and i was told to get the delivery on Monday April 14. Last day of Navratra.

Today also they can not deliver me my car. My finance people are going to charge EMI from 4th of may which the loan i have not used.

Now today 16th of april they are refusing to deliver the car even on 24th of april. They are ready to refund my 45000 Rs downpayment i have deposited two months ago.

If i transfer my case to another dealor like SAMARA or MGF karolbagh who are ready to give car by today itself they are asking for change in rate of interest applicable

from last week. 13.5 % to 14.75% ICICI bank which is indeed a big cost 400 Rs a month per emi is the difference. Please calculate by yourself for 60 months.

My loan was approved and cheques have been given and has been disberssed by the bank in next two days to suhrit past 15 days.

Please take this mail as an intimation that any action i am going to take would be against directly Hyundai party Suhrit Greenpark.

Looking forward for an immidiate response.

CHETAN NEGI

9871543831

9999974768

Company: Hyundai i10
Country: India

  <     >