Woodland Apparels
Misleading and cheating customers

Yesterday, I stepped into the Woodland Store on New BEL Road, Bangalore since there was a Sale. I picked up a Ladies Tshirt under the category 'Flat 40% off' (Bill # 3372 dated 13 July 08). The MRP for this product printed was Rs.595/- However, when this item was billed, I was asked to pay Rs.400/- When I told the cashier that it should be Rs.357/- (595 minus 40%), he told me that the cost was already reduced before printing the amount on the label and the original price of the item was Rs.668/- and he is charging 40% on this amount. He showed me this amount on his computer system. When I argued with him that he should have displayed the factory price (original price) on the label or displayed that the flat 40% was on the factory price which is not displayed on the item, he did not have any answer but said this is the Woodland rule. This is not an ethical practice and is outright cheating. Since my daughter liked the tshirt very much, I did not want to disappoint her for a difference of Rs.162/- and ended up paying the amount. But I would like to get a justification from a competent authorities as to why they are taking the customer for a ride with false promises. This kind of practice by an international brand shows them in a very poor light.

Company: Woodland Apparels
Country: India

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