Dell 1 14 C2D (T6600, 4GB)RED dt.26-1-10
Non receipt of GIFT -track suit

Sir,

I had purchased a DELL 14 C2D 4GB lap top from the Care Office euqipment pvt. ltd, 8GF- basement Zodiac square, opp. Gurudwara, SG Highway, Ahmedabad - phone no.079-40211000 on 26th January. Alongwith other offers, they gave me one gift redemption card to choose my gift. I did opt for trach suit. I had sent the duly filled up form (Gift Voucher) along with the copy of the bill obtained from the CARE to the printed address (on the gift redemption card) to the innovative incentives and events pvt. ltd., SCF-13, Sector 7-C, Chandigarh on 27th itself. Since the address was printed on the gift voucher very clearly and it was written by me on the postal cover clearly I never expected that it did not reach the distination.

To my utter surprise, the cover addressed to the innovative incentives and events pvt. ltd. came back with the remarks that the address is incomplete.

I take it as a clear case of cheating. I contacted the CARE, Ahmedabad and informed them about the returning of the gift coupon for want of complete address. I also informed them that the address printed on the gift voucher is incomplete.

Now I am in a dilemma to know from whom I can claim the gift because gift was to be claimed on or before 31st january but in my case I could not get the gift because the cover was returned. Though I clearly written the address according to the address printed on the gift voucher. This clearly indicates that the mistake is not on my part but on the part of the dealer who has not taken any pain to safeguard the customers interest.(The address printed on the gift voucher is -Innovative Incentives and Events Pvt Ltd, SCF-13, Sector 7-C, Chandigarh).

I request you to look into the matter and advice me in this matter. If I do not get a satisfactory reply from your side I shall be constrained to avail the legal avenues open to me. I do not drag this matter for a longer period. Hence I request you to settle the matter immediately. If I am required to produce any document you can call me on my cell no.9427051336. My address is - KR Menon, Sector 3A (New), Plot No.273/1, Gandhinagar, Gujarat 382010.

Thanking you,

Yours faithfully.

K.R.Menon.

Company: Dell 1 14 C2D (T6600, 4GB)RED dt.26-1-10
Country: India

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