Tshirts.in
Xtees - Refund not processing - worst customer care eve

Hello,

The company as mentioned below is not processing refund, and is looting the customers, mentioned below is the email for your reference:

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From: kumar Gaurav

Date: Fri, Jun 10 at 7:05 AM

Subject: Re: Tshirts.in Order # 91541

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To: m@tee.is

Thank you Sir,

Can I ask for refund and cancellation of order?

On Fri, Jun 10 at 6:48 AM, Manoj, Xtees wrote:

Hee... Hee

Sent from Manoj's BB -- http://www.xtees.com

From: kumar Gaurav

Date: Fri, 10 Jun 06:46:19 0100

To:

Subject: Re: Tshirts.in Order # 91541

Thank you very much for your email.

IF YOU ARE THIS MUCH AFRAID OF CUSTOMER COMMENTS / FEEDBACK, WHY DONT YOU QUIT FROM INDUSTRY AND SLEEP AT HOME YOU WILL FEEL BETTER...

YOUR WEBSITE ON TOP HAS STATED:

• EXPRESS DELIVERY for orders paid thro Credit Cards, Debit Cards & Net Banking • Cash on Delivery (COD) available anywhere in India

THIS STATEMENT IS CONTRADICTORY TO WHAT YOU HAVE WRITTEN BELOW. I WILL MAKE SURE THAT NEITHER I NOR ANY FRIEND OR KNOWN WILL BE SHOPPING WITH YOU.

I WILL ALSO MAKE SURE THAT I WILL GET YOUR COMMENTS PUBLISHED, SO THAT EVERYONE CAN READ AND UNDERSTAND WITH WHOM THEY ARE ABOUT TO DEAL WITH.

On Fri, Jun 10 at 5:48 AM, Manoj, Xtees wrote:

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Just because u can write - don't think u can write anything.

All our t-shirts are custom made and T-Shirts ship in 8 working days from the date of order. This is mentioned on each and every product page. How can u write this mail in just 4 working days after ur purchase.

Shipping charges are calculated on our site on per product basis depending on the weight & what the courier charges us. We have made it hidden anywhere. If u are not interested u should not have placed ur order at first instance.

Your order will be shipped in 8 working days from ur date of purchase. We never expect u to shop with us again.

Manoj

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On Thu, Jun 9 at 7:21 PM, kumar Gaurav wrote:

Hello,

The order was placed on June 6 and till date has not been dispatched???

Is this the kind of service customer should expect?

Also delivery at a single address however shipping charges has been debited thrice? This company is giving lot of excuses to customer not to shop with you again.

Thanks

Kumar Gaurav

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Company: Tshirts.in
Country: India
State: Tripura

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