Bata
Manufacturing defects

I had purchased a Hush Puppies shoes from the Bata show room at M G Road, Secunderabad (ph: 040-27896675) on 10-7.

The left shoe's sole is totally ruptured across the length. It has got too many cracks as compared to right ones. I went to the show room on 7th June to tell about the defect. I was asked to wait for one hour. Later, I was told - " Nothing can be done. You can change the bottom with payment. Do what ever you want to do! ". This is not the way a showroom owner talks to a person. I am working as scientist in Department of Space. I was offended in front of rush, where lot of school children were present (because of school reopening time).

I have been using Hush Puppies shoes from last 16 years. Earlier it was made by Hindustan Lever. Now, Bata makes it.

It has in fact torn much before eight months of its age. I usually go on tour. Even the owner asked me to come after seven days. He did not accept the shoes. But I approached him with a written complaint.

We should not loose the trust with Bata.

Ragards.

S K Patra

Company: Bata
Country: India

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