Indiatoday Bookclub
Accessories not recieved

Sir,

I have recvd KODAK Camera with invoice no ORB100001926 (Order NoOGB100001848) on 10th of may. But I have not recvd 2GB Memory card, Battery charger, AV Cable & camera pouch as mentioned on the box.

Below is the mail sent to them.

I am sending back this product. Who is ur manager? I want to talk to him. You people are cheating the people. Being a popular news magazine u are loosing ur face doing things like this.

Regards

Girish

& On Thu, 20/5/10, Girish Udupi wrote:

From: Girish Udupi

Subject: Fw: RE: Kodak Camera (CAT NO-8736563) ITBC09956766

To: "itbc", response@indiatodaybookclub.com, feedback@indiatodaybookclub.com, order@indiatodaybookclub.com

Date: Thursday, 20 May, 8:49 PM

What happened? No reply?

Regards

Girish

& On Mon, 17/5/10, Girish Udupi wrote:

From: Girish Udupi

Subject: Fw: RE: Kodak Camera (CAT NO-8736563) ITBC09956766

To: "itbc"

Date: Monday, 17 May, 6:22 PM

Pls do the needfull.

Regards

Girish

& On Mon, 17/5/10, Girish Udupi wrote:

From: Girish Udupi

Subject: RE: Kodak Camera (CAT NO-8736563) ITBC09956766

To: "Response"

Date: Monday, 17 May, 6:01 PM

But its written on the pack that its there inside. But I have not got it. I dont want this product then. I will send it back. Pls repay my whole amount. You are cheating the people. I will forward this message to all my friends & relatives.

I am sending it back.repay my money.

Regards

Girish

& On Mon, 17/5/10, Response wrote:

From: Response

Subject: RE: Kodak Camera (CAT NO-8736563) ITBC09956766

To: "'Girish Udupi'"

Date: Monday, 17 May, 12:19 PM

Dear Member,

We sincerely apologize for the inconvenience caused to you in this regard.

With reference to your mail we would like to inform you that we are not providing accessories (2GB memory stick, AV cable and camera pouch and battery charger) with the order.

Please again accept our sincere apologize for the inconvenience caused to you.

We would like to inform you that we will be happy to render any other clarification that you may require in future.

Your valuable association with India Today Book Club is prestigious for us.

For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)

Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club

From: Girish Udupi [ mailto: girish_udupi@yahoo.com ]

Sent: Saturday, May 15 9:24 PM

To: response (ITBC)

Cc: IN-feedback@kodak.com

Subject: Kodak Camera (CAT NO-8736563)

Sir,

I have recvd KODAK Camera with invoice no ORB100001926 (Order NoOGB100001848) on 10th of may. But I have not recvd 2GB Memory card, Battery charger, AV Cable & camera pouch as mentioned on the box.

Kindly arrange to send the same as soon as possible.

Waiting for reply

Regards

Girish

Company: Indiatoday Bookclub
Country: India
State: Karnataka
City: Bangalore

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