India Today Book Club - Bag It Today
Non-Delivery of Product purchased online

I purchased online a pair of Reebok Shoes through the website Bag It Today, a group company of India Today Group, on 30th Dec. Since it was my first order to them, i was assured a free gift also (Reebok wrist watch). But till now I haven't been delivered any goods. On the website it was given that my merchandise will be delivered within 2-3 weeks. But after there was no response, in January last week, I called them on 011-40502424 and the customer care executive there told me that due to technical failure, my order was not dispatched till now, but he assured me that it will be delivered now in 15 days. But till now I haven't received it. I tried calling them in the last two months, but noone picked up the phone. Also I was unable to access their website www.bagittoday.com since then.

In my opinion, I feel cheated and considering it as not a genuine company. In the past, i had a good relationship with the India Today group when i used to subscribe to their magazines and also their free gifts were delivered on time. But now, they have lost all their reputation by launching their Book club Bag It online shopping portal. I would like to formally make an online complaint in this regard.

Company: India Today Book Club - Bag It Today
Country: India

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