Levis India
Poor quality of material

I brought a jean from Levies outlet at MG road, Trivandrum on 19.05.2012 and the payment was done via card. The jean worn off within a month and the same was taken to the stores and unfortunately I lost the bill for the purchase. On 30.06.12, I went to the showroom and the showroom manager took back the jean and he made me write down my mob number and name and promised to call me within a couple of days. On 05.06.12, when I went to the showroom to en quire about my jean, the staff there informed me that both the store managers are not available and asked me to come on the next day. On 07th July'12 when i went to the showroom, showroom manger was available and after making me to wait for some time, the manager simply told me that they were not able to locate my jean and he asked me come on 8/9, July'12. IF this is the customer care of Levis India, pl do some thing. The purchase was made on 19.05.12 and the cost of the jean was Rs. 2599

Company: Levis India
Country: India
State: Kerala

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