Levis Strauss
Regarding very poor after sale services and very very rude store manage

Hi,

Yesterday i purchased 4 pair of jeans and two t shirts from a levis store

worth Rs. 10, 599.

The address and phone number of that store is :

Levis-Marda Est - Jaipur MI Road

Marda Estate Pvt LTD.

Levis store,

Mi road jaipur,

0141- 2362906

and my bill's Tin number is: 08462104278.

The sales man there told me that because its a sale season it will take a

few days for alteration and

*"Its levis policy that you can get your jeans altered from any levis store*

*without any surplus charges."*

*

*

I asked him about the store in my locality he confirmed that they will do

the alteration.

So today i went to the store that is near my house.

There the sales man and the manager said that *we do not do alterations for

that store as we are a franchise not the authorized Levis store and we have

to pay Rs. 50 to the tailor for these things*.

And when i asked them about the manager of Levis in Jaipur the sales man

replied "*Do whatever you want we will not do the alteration*"

I just want to know what kind of customer service or rather stupidity is

this on the part of *LEVIS * which is such a reputed brand.

*I want a quick response regarding this issue other wise i would return my

purchase back to levis with full reimbursement of money as well as the

harassment which i had to suffer from the sales man as well as the manager

of the store.*

*

*

This is the details of the concerned manager and his store

Surendar sahu

07737060607

Levis Store

Viashali Nagar

Jaipur

Rajasthan

Kindly do the need full other wise I will have to take the required legal

actions.

Regards

Anurag Choudhary

Company: Levis Strauss
Country: India
State: Rajasthan
City: Jaipur

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