Adidas
Sole of shoes is torn

Sir,

I had purchased a sports shoes (stock No:8902821121235, EUSTACE M/336445/11) for Rs. 2799 /- from ADIDAS EXCLUSIVE STORE, Sidhee Shoe Planet, 32/2345, Shop No 1&2, DD Junction, MG road, Cochin on 09/10. Two Weeks before I Had noticed that the sole of the shoes has come off in some places. I had taken the shoes to the above show room where I had purchased on 12/12 and the store manager Mr. Vikram told me to come on 15/12 as his boss is visiting the store on that date. I had gone with the shoes on 15/12 and Mr. Vikram told me to “stick my shoes with a five rupees quick fix and I can continue using the shoes”. I never expected such an answer from adidas show room manager. I have kept the shoes in the show room itself after his response.

As a very reputed brand like ADIDAS such people Like Mr. Vikram will no doubt will spoil the name and confidence of the brand. Please do the needful to replace the shoes ASAP.

Company: Adidas
Country: India

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