Numer uno /shoes
Shoe under warrenty is replaced but with charging 20% usage

Sir,

In month of august i had bought a numer uno shoe of cost Rs 2000 from LAL AND SONS, Shimla

an authorized dealer with a gaurntee period of 6 month as per told by dealer. But after three and half month later its sole was cracked to which i give back to the dealer who assured me for replacing of shoe in between 15 days. Now my complaint is about two main thingas mentioned:

1) dealer is asking me to choose any shoe of Rs 1600 as company had deducted 20% usage cost to which he is not giving any slip of deduction.

2) ON asking fof company comlaint address or any email address where i can put my comlaint, they are just refusing and not bothering about it.

Because of above reasons i had to suffer for 2 months.

so please give me any solution for this.

Company: Numer uno /shoes
Country: India

  <     >