Toshiba Notebook
Ridiculous service and notebooks

I purchased Toshiba Celeron Notebook which was imported and under 3 - Years Warranty with a dealer promise that it would give me 3-hours battery back up. However, it never give me such backup and hampered my work while travelling. As it was 2nd hand machine under 3 months warranty, they charged me Rs 35, 000/- which was more cost for the machine which Rs. 41, 000/- but I paid with the view to get good service.

When I asked dealer, he changed his word and said that he never said this to me. The Dealer is "CenterPoint", Main Market, Green Park, Delhi. The name of the dealer is Salil

When I asked them to replace my machine with the newer one as they ditched me, they deducted Rs. 6000 out of it.

Next Stroy

They said that newer Centrino, A100 model will sure give me 3 hrs backup. I purchased that machine and paid the full amount. It still gives me backup approximately less than 2hrs. Apart from that it also gave me booting problem once in 25 times approximately and it was minor problem. They and I could not locate it so I ignored it.

Under Warranty, Its adapter stopped working due to its internal burn automatically and 15 days latter Harddisk malfunctioned. They replaced its hard disk but torn the Adapter and did not replace Adapter. They said it is burnt.

When I argued then he said that I am having brain problem, that is, I am Mad. He moved out of shop and again ignored the issue. I promised that I will never go to that shop again.

Now, I am again getting booting problem and wrote 100 and thousand times to Toshiba regarding my problem. I am writing since last month (April). Nobody responds me. I called them at Noida but no reply.

Again, I have written Toshiba but nobody is replying.

They are pathetic and Toshiba is not good in terms of service, Battery back and parts.

Never go for it. I have good experience with IBM Notebooks and Compaq. They give better results.

Go for them.

Regards,

Ashman Malhotra,

91-98915-58403

Company: Toshiba Notebook
Country: India

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