Compaq presario cq40
Problem not Solved sinch March'10

Dear Sir,

Last year I have bought a HP Compaq laptop from the dealer in Rishikesh but now it is showing problem with my mother board which has to be replaced. With the help of the dealer I have send it to service centre at Dehradun as there is no service centre in Rishikesh, but they didn't replace my mother board. Firstly they delayed in delivery of laptop and when my laptop reached to me I am facing the same problem sinch March'2010 I have again send it to the service centre, but it is just a type of fraud, they provide us warranty of 1 year and within warranty period I am facing the problem so whets the guarantee that the product will work properly in future. They dont even replace the part in warranty then what will happen in non warranty period. I am angry not for the replacement but they wasted my precious time. They took 05 Months but without any result. Mother Board just costs nearly Rs. 5000 but question is not about the cost but the question is why they give us the warranty if they don’t want to provide service and charge us for warranty at the time of purchasing. Product details is given below:

Producet- Compaq Persario CQ40

S/N- CND91909PF

P/N-NUZ70P#ACJ

Sir, I want you to look into this mater and inform me. My correspodence address is given below.

Manoj Kumar

Team Coordinator- Finance

Ananda In The Himalayas

The Palace Estate

Narendra Nagar

Tehri - Garhwal

Uttarakhand - 249175

INDIA

E: fnbcontrols@anandaspa.com

T: 91-1378-227500

M: 91-9837066466

Thanks,

Manoj Kuma

Company: Compaq presario cq40
Country: India
State: Uttarakhand
City: Dehradun

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