DELL
Hard disk

Hi my name is Allwyn. I have purchased a dell laptop Inspiron 14 on (31-07) after two weeks I had problem with my laptop. I went to the dealer where I purchased the laptop he called up dell customer service and gave complaint. After a week yesterday (25-08-10) I received a parcel from dell contains a motherboard & a hard disc. And also they have arranged an engineer visit today (26-08-10) morning by 10.00am. He checked my laptop and he said there is problem with the hard disc. He said he will service and fix the new hard disc. I dint allow him to do that because it’s not even a month so I told him to replace a new laptop he told me to contact the customer service. I called up customer service more than five times they put my call on hold and they disconnected my call. No proper Response, Poor customer service. Kindly help me with this As soon as possible Tanks MY contact number is (917 - 695 - 6867)

Company: DELL
Country: India
State: Tamil Nadu
City: Chennai

  <     >