DELL
Regarding wrong product delivery (mismatch in quotation)

I bought a DELL laptop before 4 months (17-09-10). I received the product for the quotation number 24125839.My order details are mentioned below. The quotation which i gave initially is changed without my knowledge. I already informed this issue through mail to Sales Person (Mr. Himanshu soni). But, I dint get any response for those mail yet. I dint expect this from DELL. The screen resolution given in the order confirmation letter and final invoice is not as same in the quotation. I paid extra money for upgrading from [15.6 " (720p) WLED (1366x768) Display with TrueLife (TM)] to [15.6 " Full HD (1080p) WLED (1920 x 1080) Display with TrueLife].Now my quotation is changed to (720p) WLED (1366 x 768) Display. I dint get even a single response from DELL.They dint even provided any compensation for me. Kindly take this into your serious attention and make the needful as soon as possible.

Customer No. 781916461

Quotation No. 24125839

Dell Order No: 840108566

Booking Reference: 490036645

Service Tag: 4QKW6BS

Company: DELL
Country: India
State: Tamil Nadu
City: Vellore

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