Dell Laptop
WINDOWS INSTALLATION

Dear Sir,

This is note that I had purchased DELL laptop Model-studio 1558 through online on 07.04.2010. But after 3 months, my notebook was not working correctly due to uneven virus. So I did format my system by My Genuine operating system –windows 7 home premium CD (first time used). System has been formatted successfully by CD but when I do install window then expending files option are not complete successfully, it remains 0%. After 15 min, one error shows that:- “Please insert the CD/DVD in drive G”.

Sir I have also tried to install windows with another new Genuine CD of my friend but problem is same. Then I have talked to dell technical support centre. I have Debug the system according to support centre but after even that they are unable to solve my problem and problem persist same. They say that your genuine window CD is not working properly. They are saying to send another Genuine CD but I have not received yet.

Sir, I ask you that how can send dell worst windows CD with my notebook. How can I believe on Dell for already installed any other hardware/software that they shall be installed original.

Sir, my system has been totally dead from past 20 days. System is very needful for my daily life and I am suffering from 20days. Please suggest solving my problem under warranty.

My system specifications is mentioned below-

Service tag no-9KMC5BS

Complain no-5276965

Purchased Order no-780555767

Thanks and Regards,

VIMAL KR GUPTA

email:- vimal_gmnit@yahoo.co.in

Company: Dell Laptop
Country: India
State: Rajasthan
City: Kota

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