Dell/ laptop
Regarding-copensastion of laptop

Subject: Request to replace the Laptop.

Dear Sir,

I have purchased 5010 Inspiron laptop from Telecom Enterprises Faizabad, Utaar Pradesh., INDIA on 12.01.2011. The product given to me is bad and not working. Since, its mother board has been replaced by your service engineer soon (dated-09/1)& again engineer came on dated-09/07 after purchase, now again the system is out of order and nothing then i submited laptop on dell service center lucknow. My laptop's not working properly, I m always facing Slow processi problem.

I am continue co-odinate with dell customercare.

My request is to say that the system that has been given to me is defective, at least to the standards of DELL or may be the quality of DELL has gone down or may be the system given to me from the supplier has not been manufactured by DELL. I am totally unsatisfied by the product. I am not able to use the system and recovery of my essential data stored in the system is also under question.

I expect from you to kindly take back your system or else take appropriate action against the supplier. Anticipating prompt and positive action at your end.

Details of contacting dell support center:

01-Repair order no.- si. no.- 635754

SER-780505962082

Dated-09/01

02-Repair order form- si. no.-299117

SER-780505971312

Dated-09/07

03- Digicom DSP dell authorized service center

LG-4, Tej kumar plaza 75 Hazratganj 226001

SER-780505990779

SER-780505997627

Dated-09/09

Details of the Laptop:

System: Laptop (Dell notebook Inspiron 5010, 320 GB, win7)

Service tag No. : BK1X7BS

Purchased From: M/sTelecom Enterprises Faizabad, Utaar Pradesh., INDIA

Date of purchase : 12.01.2011

.

Yours Sinserely

Abhishek Pratap Singh

H.no-1098, janaura Faizabad (U.P.)

email: er.singhabhishek@yahoo.com, abhisheksinghfzd@gmail.com

09919992321/09307959802

Company: Dell/ laptop
Country: India
State: Uttar Pradesh

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