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I bought a new dell laptop about 3 months before from australia..its Dell INSPIRON, model no. N5110.

Service tag no. is BBMRRP1

The problem is that whenever i use windows media player or whenever my mouse pointer is idle for sometime, it stick to a place and does not move easily or it becomes out of control. but this problem is not very frequent, it occurs occasionally.

One of my friend also bought a new dell laptop from india, she is also facing the same problem, so i think it has something to do with TOUCHPAD SETTINGS.

So i kindly request you to guide me through these settings so that i can set it accordingly..

I complained for the same twice at customer service, they asked me to download TOUCHPAD DRIVER SETTINGS from supportdell.com but that was of no use..

please respond to my complaint as possible...

THANKS...


Company: DELL
Country: India
State: Punjab
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