DESK COMPUTER
HOORIBLE SALES SERVICE
- 12-28-2009
- 330
I am Col A C BASSI, bought a Desk PC on 28 Dec and i was told that demo and computer will be set up at my residence.
To my horror computer was in my car to residence to save cartage charges and manipulate from company. Secondly carrier was was delivery boy who was sent to set up the computer at my resisence. he could not do any thing for set up since was not very knowledgeable except that he could recogonise the machine parts.
He handed to telephone call to Floor manager Mr LAXMAN who was findind some or other excuse that it is not their job except to connect the varios part in elecrtric boardand show yellow lights on LEDs.
On request to provide their Operation Manager Telephone numbe which he refused to provide He handed over the telephone to Mr SENGUPTA Store incharge, who also gave total impression of NON _ TECHNICAL man on It is horrifyng state that i went through ask them to show if athis computer can print when connected to a printer which already there and working. He started finding faults and using terms that he needs drivers and for HP printer. My problem could not be solved exceptbthat CROMA AUNDH wanted to sell BOXES only as delivered without proving contents inside BOX
He also wanted keep telephone number of their GENERAL MANANGER as secret and did not divulge, so that i can contact him on pHONE/ CELL a PETHETIC SITUATION AND WASTE OF 4 FOURS IN THE BRAGAIN. WITHOUT ANY YIELD OF FRUITFUL RESULT.
I recommend not to buy any thing from CROMA STORE which has any sort of WARRANTY or need there help. ONLy Tissue can be bought from there if U NEED VERY URGENTLY FOR USE AND THROWGOD ONLY WILL LOOK AFTER SUCH STORE WHO do not have any "MYBAP" to check them
Company: DESK COMPUTER
Country: India