DreamSol TeleSolutions
Non-attendance of Complaint No. 14BO90075 dated 14-11-09.. Plz.. HELP.. ASAP

Non-attendance of Complaint No. 14BO90075 dated 14-11-09

Your service engineer Gopal Kumar visited on 17-11-09 & took the faulty hard disk to get it replaced when ever I call up he says the company is delaying the Hard Disk.

Now today when I called up your customer care they say the complaint is closed.

This kind of service is not expected from a professional organization like HCL instead of proper updation & communication by following the SLA matrix, its a hopeless service..

Plz. HELP.. ASAP

Company: DreamSol TeleSolutions
Country: India

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