Recover Data Tools
Unreceived license / poor service

Normally when you pay for a software license online you receive the keys immediately. that's what their site says. In my case I received the 1st license about 6 hours after my purchase and NEVER GOT the 2nd license. DO NOT USE PAYPAL if you buy from them. Only use 2checkout.com because PAYPAL will NOT help you on "intangible goods" such as software.

I contacted this company numerous times and included PDF printouts of BOTH transactions. Their "support" group keeps sending ht the 1st license over, and over, and over and never has acknowledged the 2nd license was purchased. I have been unable to resolve this since June 25th.

Thankfully the license was only $45. Their PRODUCTS are excellent! But their customer service and support needs VAST improvement.

Company: Recover Data Tools
Country: India
Site: recoverdatatools.com

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