HCL
Complain

Dear sir,

i perched my hcl me laptop on 26 of jan. After some time i am facing problam with there battery.i complan for it on 8th of july.they told me an engg visit at my place in 48 hr but no one come.than contect them again and again them he come on 16 of july and pick my battery.he tolb me he give me a new battery on 18 th july but he did not come.than i contect to the service center the told me engg give me the battery on 25 july but again he dint come then they told me my battery will send to me with in 24 hr but my battery not come than i call again and they told me wait for 24 hr but m batter no come to me and this prosces repit again and again till 9 august on 9 august they told me to visit on there service center and they give me the add (logical solutions, villa no 27, block 5, basement, charemwood village, faridabad, 121001). i go to that add but there is no sevice center i ask to the securty gard he told me there this is a regidensal area there is no service center.than i call to the service center and told them the problam they also talk to the gard by my phone then the told me they have not any auther add .they told me to go back home and have time for one week.

sir plese help me there cheting me.today i am also face problam with laptop but i am affered to complan becuse if they are taking more than one momth for battery and anebale to give me that than what hepond with my laptop. i want my money back .i did not want any riletion with hcl. help me sir.if they have feck servicenter than how i can belive on him i m very afferd.there service center no is (0120 2406105).and my complam id no is 8400012380.i have also a slipe for risiving the battery by there engg.

thank you

sandeep tiwari

m no 8882076060

e mail - sandeeptiwari17582@gmail.com

Company: HCL
Country: India
State: Haryana
City: Faridabad

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