HP
Quality of Product

Dear Sir,

First off all let me say that I apologize for sending this directly to you but I feel as Hewlett Packard’s care what is going on and how employees are treating loyal customers.

I would like to draw your kind attention on manufacturing quality of model pavilion dv6. I have opted the latest configuration just to use at least 2 -3years.

I was very much sure that world famous brand like HP will give me the best quality, but I am sorry to say “touch pad left button is not working properly within 3-4 month” .

As per your local service team (RT out sourcing Ltd, jaipur), it’ is damage & will be chargeable.

If this model is so delegate & sensitive, I don’t think it should be marketed. I am very much sure; this model will damage our hard money.

Kindly draw your kind attention and advice to replace my Laptop with any durable model.

With warm regards,

M N Mishra

Jaipur, Rajasthan

India

91 99838 50006

Lap top Model – Pavillion dv6

s/n – CNF9171HMV

P/N – VB627PA#ACJ

Company: HP
Country: India
State: Rajasthan
City: Jaipur

  <     >