HP
Printing issue
- 08-19-2011
- 153
Reference :-
Our case I.D = 4630541782, 4631590356, 4631621790, 4631970260
Our Documents mailed to you :-
Copy of recept for the above said printer from INTARVO TECHNOLOGIES Ltd. vide OW no:- 71 Dated 30-05 (At that time the printer was whiten warranty period)
Proof of Purchase
Hard copies of Printing issue with red line markings
Dear Sir,
Please refer our Case I.D / Correspondence made to you vide above referred to items regarding repairs of our printer. the printer was received by your authorized dealer (INTARVO TECHNOLOGIES Ltd) on 30-05 for repairs when the printer was well within the warranty period. The said dealer made some correspondence with you regarding the defects wich later not been rectified yet. The Proof of the problem was also mailed to you and you were many times requited vide above mentioned case I.D's to rectify our problem as we have suffered a great loss due to your negligence because our being a commercial out let and we could not deliver the the goods. The rectification of the problim of your product is the first and formost duty of your company and so you have failed to do so.
It is as such requested to redress our graveness within a weeks time otherwise we shall be compled to move to the consumer court for redresal and damages suffered by us.
Yours Sincerely
Vikar Ahmad
C.E.O
CCDG Adept Consultants Pvt. Ltd
Company: HP
Country: India
State: Jammu and Kashmir
City: Srinagar