IRCTC/Ticket Cancellation Refund
Efund not given

Cars & Transport

REFUND CLAIM FOR CANCELLATION OF TICKET

I booked a three ticket from Delhi to Muzaffarpur (6200701605), Delhi to Patna (2652684551) and Muzaffarpur to Delhi (6300477901) through IRCTC. I had cancelled all three tickets on different dates, I got two cancellation refund (Rs. 694 & Rs. 624) but one ticket cancellation charge was not given. I am complaint this matter to IRCTC customercare for 3 to 4 times (details are give below) but not positive answer regarding this matter, every time customercare executive said that your query was under process to concern department. I am very surprised till date i am not got any mail/phone call to IRCTC reg. this matter. May I request you to please sort this matter on urgent basis.

Emails details

&-- Forwarded Message &--

From: SHYAM TIWARY

To: care@irctc.co.in

Sent: Fri, 25 Nov 09:23:37 0530 (IST)

Subject: Fwd: Fwd: bank statement-URGENT

Dear Mam

What is the status of below mail.

Thanks With Regards,

Shyam Tiwary - Sr. Executive (Finance & Accounts).

Direct: 91 011 30888 484Extn. | Mobile:09968158025

tslacc_del@cms.co.in | Web: www.cms.co.in

Please consider the environment before printing this e-mail or its attachments

&-- Forwarded Message &--

From: SHYAM TIWARY

To: care@irctc.co.in

Sent: Sat, 19 Nov 10:43:05 0530 (IST)

Subject: Fwd: bank statement-URGENT

Dear Mam,

What about my payment status. Kindly reply me immediately.

Thanks With Regards,

Shyam Tiwary

Direct: 91 011 30888 484Extn. | Mobile:09968158025

Please consider the environment before printing this e-mail or its attachments

&-- Forwarded Message &--

From: "SHYAM TIWARY"

To: care@irctc.co.in

Sent: Wednesday, November 16 10:06:01 AM

Subject: Fwd: Re: Fwd: bank statement

Dear Mam

As per below mail we can not received my refund may i request you please send this money on urgent basis. I am following with you last 15 Days regarding this matter but no further action. We need money on urgent basis.

Thanks With Regards,

Shyam Tiwary - Direct: 91 011 30888 484Extn. | Mobile:09968158025

tslacc_del@cms.co.in | Web: www.cms.co.in

Please consider the environment before printing this e-mail or its attachments

&-- Forwarded Message &--

From: care@irctc.co.in

To: SHYAM TIWARY

Sent: Fri, 11 Nov 12:37:18 0530 (IST)

Subject: Re: Fwd: bank statement

Dear Customer,

With regards to your mail, we would like to inform you that we have forwarded your request to the concerned department. You will be receiving the same shortly.

Thanks & Regards

Sumeeta,

care@irctc.co.in

www.irctc.co.in

011-39340000&-- Message from tslacc_del@cms.co.in &&&

Date: Fri, 11 Nov 12:10:14 0530 (IST)

From: SHYAM TIWARY

Subject: Fwd: bank statement

To: care@irctc.co.in

> Dear Mam

>

> Please do the needful on urgent basis

>

>

> Thanks With Regards,

> Shyam Tiwary - Direct: 91 011 30888 484Extn. | Mobile:09968158025

> tslacc_del@cms.co.in | Web: www.cms.co.in

>

> DISCLAIMER:

> This e-mail communication and any attachments may be privileged and

> confidential to CMS Computers Ltd., and are intended only for the use

> of the recipients named above If you are not the addressee you may

> not copy, forward, disclose or use any part of it. If you have

> received this message in error, please delete it and all copies from

> your system and notify the sender immediately by return e-mail.

> Internet communications cannot be guaranteed to be timely, secure,

> error or virus-free. The sender does not accept liability for any

> errors or omissions.

>

> Please consider the environment before printing this e-mail or its

> attachments

>

> &-- Forwarded Message &--

> From: "SHYAM TIWARY"

> To: care@irctc.co.in

> Sent: Thursday, November 10 9:45:38 AM

> Subject: Fwd: Re: bank statement

>

> Dear Mam

>

> Good morning

> What is the status of below mail. Please do the needful.

>

> Thanks With Regards,

> Shyam Tiwary - Direct: 91 011 30888 484Extn. | Mobile:09968158025

> tslacc_del@cms.co.in | Web: www.cms.co.in

>

>

> &-- Forwarded Message &--

> From: SHYAM TIWARY

> To: care@irctc.co.in

> Sent: Wed, 09 Nov 10:06:44 0530 (IST)

> Subject: Re: Fwd: Re: Fwd: Re: Fwd: Re: bank statement

>

> Dear Mam

>

> Good morning

> What is the status of below mail.

>

> Thanks With Regards,

> Shyam Tiwary - Direct: 91 011 30888 484Extn. | Mobile:09968158025

> tslacc_del@cms.co.in | Web: www.cms.co.in

>

> Please consider the environment before printing this e-mail or its

> attachments

>

> &-- Original Message &--

> From: SHYAM TIWARY

> To: care@irctc.co.in

> Sent: Tue, 08 Nov 12:20:40 0530 (IST)

> Subject: Re: Fwd: Re: Fwd: Re: Fwd: Re: bank statement

>

> Dear Mam,

>

> As per your reply i am use only IDBI netbanking NOT USE CREDIT

> CARD.Iam already sent you

> IDBI BANK statement screen shot, why i am sending this statement

> again. Please rectify my

> case (refund) immediately.

>

> Thanks With Regards,

> Shyam Tiwary - Direct: 91 011 30888 484Extn. | Mobile:09968158025

> tslacc_del@cms.co.in | Web: www.cms.co.in

>

>

> &-- Original Message &--

> From: care@irctc.co.in

> To: SHYAM TIWARY

> Sent: Tue, 08 Nov 10:40:03 0530 (IST)

> Subject: Re: Fwd: Re: Fwd: Re: Fwd: Re: bank statement

>

>

>

> Dear Customer,

>

> Please note that as per the records we have refunded the amount of

> pnr 6200701605, 2652684551 if it is still not reflecting in your

> account then send us the screen-shot / scan-copy of the statement by

> hiding the credit card no. to pursue the matter.

>

> For pnr 6300477901

>

> Kindly note that in a fully wait list ticket if all the passengers

> remains wait list even after chart preparation, then the customer

> need not to apply to IRCTC for cancellation and refund. Cancellation

> will be executed by the system automatically after chart preparation

> and refund will be credited with in 3 to 4 working days

> electronically in the respective account.

>

> Thanks & Regards

> Leena

> care@irctc.co.in

> www.irctc.co.in

> 011-39340000&-- Message from tslacc_del@cms.co.in &&&

> Date: Tue, 8 Nov 10:30:02 0530 (IST)

> From: SHYAM TIWARY

> Subject: Fwd: Re: Fwd: Re: Fwd: Re: bank statement

> To: care@irctc.co.in

>

>> Dear Mam,

>> Good Morning,

>> What is the status of refund agnst PNR no.620-0701605, 265-2684551 or

>> 630-0477901

>> Kindly do the needful.

>>

>> Thanks With Regards,

>> Shyam Tiwary -

>> Direct: 91 011 30888 484Extn. | Mobile:09968158025

>> tslacc_del@cms.co.in | Web: www.cms.co.in

>> &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

>> DISCLAIMER:

>> This e-mail communication and any attachments may be privileged and

>> confidential to CMS Computers Ltd., and are intended only for the use

>> of the recipients named above If you are not the addressee you may

>> not copy, forward, disclose or use any part of it. If you have

>> received this message in error, please delete it and all copies from

>> your system and notify the sender immediately by return e-mail.

>> Internet communications cannot be guaranteed to be timely, secure,

>> error or virus-free. The sender does not accept liability for any

>> errors or omissions.

>>

>>

>> Please consider the environment before printing this e-mail or its

>> attachments

>>

>> &-- Forwarded Message &--

>> From: care@irctc.co.in

>> To: SHYAM TIWARY

>> Sent: Mon, 07 Nov 09:38:40 0530 (IST)

>> Subject: Re: Fwd: Re: Fwd: Re: bank statement

>>

>>

>> Dear Customer,

>>

>>

>> With regards to your mail, we would like to inform you that we have

>> forwarded your request to the concerned department. You will be

>> receiving the same shortly.

>>

>>

>>

>>

>>

>>

>> Thanks & Regards

>> Satakshi

>> care@irctc.co.in

>> www.irctc.co.in

>> 011-39340000

>>

>>

>> Quoting SHYAM TIWARY :

>>

>>> Dear Mam,

>>>

>>> As per telephonic discussion, I am sending my Bank statement

>>> regarding cancellation of refund PNR no.620-0701605 or 2652684551

>>> Kindly do the

>>> needful.

>>>

>>> Thanks With Regards,

>>> Shyam Tiwary -

>>> Direct: 91 011 30888 484Extn. | Mobile:09968158025

>>> tslacc_del@cms.co.in | Web: www.cms.co.in

>>> &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

>>> DISCLAIMER:

>>> This e-mail communication and any attachments may be privileged and

>>> confidential to CMS Computers Ltd., and are intended only for the

>>> use of the recipients named above If you are not the addressee you

>>> may not copy, forward, disclose or use any part of it. If you have

>>> received this message in error, please delete it and all copies from

>>> your system and notify the sender immediately by return e-mail.

>>> Internet communications cannot be guaranteed to be timely, secure,

>>> error or virus-free. The sender does not accept liability for any

>>> errors or omissions.

>>> Please consider the environment before printing this e-mail or its

>>> attachments

>>>

>>> &-- Forwarded Message &--

>>> From: care@irctc.co.in

>>> To: SHYAM TIWARY

>>> Sent: Sat, 05 Nov 15:00:29 0530 (IST)

>>> Subject: Re: Fwd: Re: bank statement

>>>

>>>

>>>

>>> Dear Customer,

>>>

>>> kindly note that as per our record we have refunded this amount on

>>> 31st oct and same is reflecting in your bank statement sent by you

>>> we are sending you same in attachment kindly recheck and confirm us.

>>>

>>> Thanks & Regards,

>>> Sumit Pasricha

>>> www.irctc.co.in

>>> care@irctc.co.in

>>> 011-39340000&-- Message from tslacc_del@cms.co.in &&&

>>> Date: Sat, 5 Nov 13:51:20 0530 (IST)

>>> From: SHYAM TIWARY

>>> Subject: Fwd: Re: bank statement

>>> To: care@irctc.co.in

>>>

>>>> Dear Sumeeta Mam,

>>>>

>>>> Please find bank statement as per your requirement.

>>>>

>>>> Thanks With Regards,

>>>> Shyam Tiwary &-gt;> Direct: 91 011 30888 484Extn. | Mobile:09968158025

>>>> tslacc_del@cms.co.in | Web: www.cms.co.in

>>>> &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

>>>> CLAIMER:

>>>> This e-mail communication and any attachments may be privileged and

>>>> confidential to CMS Computers Ltd., and are intended only for the use

>>>> of the recipients named above If you are not the addressee you may

>>>> not copy, forward, disclose or use any part of it. If you have

>>>> received this message in error, please delete it and all copies from

>>>> your system and notify the sender immediately by return e-mail.

>>>> Internet communications cannot be guaranteed to be timely, secure,

>>>> error or virus-free. The sender does not accept liability for any

>>>> errors or omissions.

>>>>

>>>> Please consider the environment before printing this e-mail or its

>>>> attachments

>>>>

>>>> &-- Forwarded Message &--

>>>> From: care@irctc.co.in

>>>> To: SHYAM TIWARY

>>>> Sent: Sat, 05 Nov 13:24:02 0530 (IST)

>>>> Subject: Re: bank statement

>>>>

>>>>

>>>>

>>>> Dear Customer,

>>>>

>>>> Please note that the given bank statement is not valid for us to check,

>>>>

>>>> kindly send us the scan-copy / screen-shot of the bank statement by

>>>> hiding the credit card no. to pursue the matter.

>>>>

>>>> Thanks & Regards

>>>> Sumeeta,

>>>> care@irctc.co.in

>>>> www.irctc.co.in

>>>> 011-39340000&-- Message from tslacc_del@cms.co.in &&&

>>>> Date: Sat, 5 Nov 11:37:14 0530 (IST)

>>>> From: SHYAM TIWARY

>>>> Subject: Re: bank statement

>>>> To: care@irctc.co.in

>>>>

>>>>> Dear Mam,

>>>>>

>>>>> As per telephonic discussion, I am sending my Bank statement

>>>>> regarding cancellation of refund PNR no.620-0701605, Kindly do the

>>>>> needful.

>>>>>

>>>>> Thanks With Regards,

>>>>> Shyam Tiwary -

>>>>> Direct: 91 011 30888 484Extn. | Mobile:09968158025

>>>>> tslacc_del@cms.co.in | Web: www.cms.co.in

>>>>> &&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&

>>>>> DISCLAIMER:

>>>>> This e-mail communication and any attachments may be privileged and

>>>>> confidential to CMS Computers Ltd., and are intended only for the use

>>>>> of the recipients named above If you are not the addressee you may

>>>>> not copy, forward, disclose or use any part of it. If you have

>>>>> received this message in error, please delete it and all copies from

>>>>> your system and notify the sender immediately by return e-mail.

>>>>> Internet communications cannot be guaranteed to be timely, secure,

>>>>> error or virus-free. The sender does not accept liability for any

>>>>> errors or omissions.

>>>>>

>>>>>

>>>>> Please consider the environment before printing this e-mail or its

>>>>> attachments

>>>>>

>>>>

>>>> &-- End message from tslacc_del@cms.co.in &--

>>>>

>>>>

>>>

>>> &-- End message from tslacc_del@cms.co.in &--

>>>

>>>

>>

>>

>>

>>

>

> &-- End message from tslacc_del@cms.co.in &--

>

>

>

>

&-- End message from tslacc_del@cms.co.in &


Company: IRCTC/Ticket Cancellation Refund
Country: India
State: Delhi
City: East Delhi
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