Hp j4580 all in one printer
Service centre

Dear Hp Customer Care Execuitve,

In month of january i bought a ink jet printer j4580-all in one.

On 9-april, i submitted that service centre located in kota (Rajasthan).

But the engineer is not available from the date of recieving, this information i got on next day when i called them to get the status. Then i was aware the person revieveng printers not a engineer. they also have another company's service centre Like-TATA & Huwai.

Quesetion-1 Plz give me a explaination how HP can allot a service centre to those

people who are not authorized to recieved printers?

Question-2 At the same premises muti companies services centre how possible?

Question-3 Past couple of days engineer is not availabe in service centre in case of

emergency repair where should i approch?

Question-4 when i submit my printer first time so they accept cartrage now i have a doubt

they might be changed by that person who work for TATA & Huwai?

I need clarification for my all questions?

Otherwise be ready for legal action in consumer court?

Thanks,

MANISH MEGHWANI

095710-53300

0744-2464700

0744-2463059

Company: Hp j4580 all in one printer
Country: India
State: Rajasthan

  <     >