Dear Hp Customer Care Execuitve,
In month of january i bought a ink jet printer j4580-all in one.
On 9-april, i submitted that service centre located in kota (Rajasthan).
But the engineer is not available from the date of recieving, this information i got on next day when i called them to get the status. Then i was aware the person revieveng printers not a engineer. they also have another company's service centre Like-TATA & Huwai.
Quesetion-1 Plz give me a explaination how HP can allot a service centre to those
people who are not authorized to recieved printers?
Question-2 At the same premises muti companies services centre how possible?
Question-3 Past couple of days engineer is not availabe in service centre in case of
emergency repair where should i approch?
Question-4 when i submit my printer first time so they accept cartrage now i have a doubt
they might be changed by that person who work for TATA & Huwai?
I need clarification for my all questions?
Otherwise be ready for legal action in consumer court?
Thanks,
MANISH MEGHWANI
095710-53300
0744-2464700
0744-2463059
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