HP pavilion dv5-1102tu
NON RECEIPT OF GIFT

Tele No- 09927905540 Mr Yash Thapa

3/1 GR

PIN -910003

C/o 56 APO

Yash/Pers Mar

Consumer Forum

Roshnabad

Haridwar (UK)

NON RECEIPT OF GIFT

Respected Sir,

1. With due respect I would like to lay down the following few lines for your kind consideration and favourable action please.

2. I, No 5049564F Rifleman Yash Thapa, am serving with 3/1 GR in Indian Army. I purchased HP Pavilion Note Book PC Model No DV5 1102 TU Ser No CNF844125S from the Shop Infoterent Technology, Haridwar on 12 Dec.

3. While purchasing the above PC, the Info Tech Shop owner assured me that there will be a gift item of 5.1 Philips Home Theater alongwith the above mentioned PC. In this regard, I had drawn a demand draft in favour of HP Redemption Gift Cell for a sum of Rs 1500/- (Rupees one thousand five hundred only). On sending the above DD to HP Redemption Gift Cell, I got a reply from them stating that they have dispatched 5.1 Home Theater (Philips) vide Madhur Currier code No 83249667. They also stated in their letter that if I do not receive the above gift item I should approach within one week to Customer Care Centre No 01726614400, 01141306700.cash id 4616222879, 4616346542

4. Since then I have not received the above mentioned gift item till date even after approaching customer care centre many a times through tele conversation. Finally, the Customer Care Centre representative is now stating that no gift items will be given to me from the Redemption Gift Cell as eight months have passed now.

5. I request you to lodge a complaint against the firm who have cheated me by making a false promise and accepting an amount of Rs 1500/- (Rupees one thousand five hundred only).

6. I am a serving soldier in the Indian Army and it is not possible for me to pursue the matter as I am posted in a remote area.

7. I shall be grateful to you to resolve the issue at the earliest.

8. Thanking you.

Yours faithfully,

copy to ;-

Infortent Technology,

Haridwar (UK)

Ph No-01334266789

Company: HP pavilion dv5-1102tu
Country: India
State: Uttarakhand

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