IBM LENOVO
Neither repaired nor replaced

Sir

I have purchased IBM Lenovo computer on 19/04 from M/S. Jajee Electronics, S..B temple road, Jajee complex Gulbarga, Karnataka by paying Rs. 47000.00 . After purchasing I am facing several problems in Lenovo computer like CD drive is not working, UPS is not woking, after some time automatically full system is getting off . with in 3 months after purchasing CPU on off switch is not working. I have made the complaint to where I had purchased. They have advised to use another stand by switch. Now stand by switch is also not working. Again I contact the dealer for repair. Now they are saying it is not possible to repair (CPU on off switch). They are temperoraly providing on off switch by connecting the wires. Now mouse is not working. They not ready to send faulty CPU to Manufacturer for repair/replacement. I have made the complaint to customer care. They simply replied your model number is not matching given irresponsible reply for escaping from the problems.

The follwing details of computer

1) IBM Lenovo PC with 3. 6 ghz, 256 MB. DDR 52X CD Combo, MM KBD, opti mouse, MM speaker. 56 Lbps Int modem

2) Esys UPS 600 VA

3) Computer table

4) Modem

5) TV tuner

Model Details – Model No. Q 61

Machina type – 8789

Sl. No.- L 9A0611

M/T 8789 – Q 61

Company: IBM LENOVO
Country: India
State: Karnataka
City: Gulbarga

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