Lenovo
Laptop bag Stolen from Train

Dear sir/madam

My name is Kalpesh Bhanushali. I am a electronic Engineer working in Vadodra. I was travelling form my home town UMBERGAON to VADODRA on 3rd JAN.

Name of the train: Gujarat Express

Train Number: 9011

Coach: D1

Seat: 12

After accuring my seat, i arranged my luggage. Kept my heavy luggage on the rack and a LAPTOP bag on the hanging hook.

On the next stop a Passenger without any bagegs came and set next to me. He was a guy with arround 20 to 21 age with dark complextion. His height approx 5 feet 4 inch. Had averrage long hairs.

Train reached SURAT at arround 10.30am. I had a small nap when train arrived at Surat Station. As i woke up after Train started from surat station i observed that person seating next to me was not there. Within few minuites i observed my LAPTOP bag was missing. I searched it on Upper rack and below my seat. But didn't find my bag anywhere. One of the person asked me what i was searching for. I explaind him regarding my Bag. He told me that the person seating next to me got down at surat with LENOVO LAPTOP hangging on the hook.

By the time surat was long behind. I asked Travelling Ticket examiner for procdure to lodge a complain. He told me to inform GRP at your destination station.

As my destination came i got down at VADODRA & inquired for GRP- Gujarat railway police. It was near platform number 4.

I conveyed the complete story as wrriten here. However Police person seating on the desk told me " Lodge this complaint at SURAT railway staion. As the theft took place at surat its of no use lodging a complaint here at VADODRA".

It was already 2 pm. I thought of going to SURAT next Morning as had some offical work to do.

Next Morning that is 4rt of JAN i went to surat. I inquired about the GRP surat. It was at the walking distance from station. I conveyed the complete story to the Inspector seating there. He told me that " I cant lodge a complain here as U came to know regarding your theft after SURAT station". All my efforts were gone in vain.

Then i tried for RPF surat. However they also told me that it should be informed to GRP.

I thought i will again go to VADODRA GRP and try t conveince him. But they did not entertained me and asked me to go to POLICE CONTROL ROOM and give a wrriten application on the name of SURAT GRP Dept.

Finally i came to know that i could not lodge a complaint anywhere unless and untill i have a JACK or LINK whom i can try for. As this was my first vist to Police station i was shocked to know the hectic procedure to lodge a complaint.

i wish this Consumer Complaint web will help me out. please assure that i am not at all complaing about any Police athority. Just Help me out to find my valuables.

LAPTOP Bag contained folowing valueables:-

1) Silver colour LENOVO LAPTOP N100 3000 model number

2) Check book of HDFC bank on my account

3) Tataindicom Modem SXC-1080 model. S/N EUSC520562

4) Kingston pendrive, Blue colour

5) Laptop and mobile charger

6) my visiting card with contact number 919737958801, 918000272406.

My home address:-

Kalpesh Bhanushali

Takashshila, 105, dwing, aashirwad co-op soc.

Dahad road, Umbrgaon, Dist- Valsad

919737958801

my fathers number 919898519377

Company: Lenovo
Country: India

  <     >