Lenovo
Warrenty Issue

I have purchased a Lenovo X61s notebook from IBM - Lenovo Dubai.

Additionally i purchase 2 GB RAM and protection warrenty for 3 years.

System having heating issue from day one, service centre people has already replaced the FAN two times, but still the same issue is going on.

Because of overheating i can see some

- hairline cracks in palm area, breezer,

- display screen losse moving almost 5 mm

- all the system locks screws get loose

- Battery got faulty because of always operating in high temprature

After placing many requests, service centre people unable to fix the problem.

I still have 3 month warrenty.

Send many mails to SMC centre but no response.

Please exedite this and impose a penalty on service provider and fix the problem.

Thanks

Manoj Goel

Company: Lenovo
Country: India
State: Delhi
City: South Delhi

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