Lenovo G550 Series laptop
Defective laptop

Dear Team,

I has purchased a laptop of Lenovo G550 series from one of your showroom which is located in secundrabad, Hyderabad. The laptop was purchased on 21/09 and after installation of Windows 7 operating system it was working fine. But after 3 days the problem has stated. When ever i use laptop in between there was a blue screen then I needed to restart it again and on 1st of October the laptop has started giving problem. It took nearly 2 hours to start the laptop and the process was very slow.

I has raised a complaint with ur customer care they have given me a complaint no and with that complaint no i has visited your authorised service centre. The technical engineer over there told that it was a problem with Hard disk & ODD (DVD RW) needs to be replaced.

Its not been even a month i has purchased my laptop and it stats troiubling me. Thats the reason i want replacement of my laptop as soon as possible as iam not satisfied with the laptop which i has purchased froim ur show room.

When i spoke to ur customer care no they told me to mark a mail. But after several emails i has not received reply for mails.

Laptop Series: Lenovo G 550

Model Name : 20023

S/N: CBQ3374844

MO: CB00072545

S/N : 59046612

Service Request No : 4270086136

Date Of Purchase : 21/09

Point Of Purchase: Kopal Computers, Chenoy Trade Centre, Secundrabad, Hyderabad

Kindly look into the matter and approve as its not been 15 days from the date of my purchase.

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Regards

Avadhesh P Agarwal

Mancherial, India

91-9390310111

" Be Proud To Be What You Are "

Company: Lenovo G550 Series laptop
Country: India
State: Andhra Pradesh
City: Rangareddy

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