LG
LG Computers

Hi,

I have purchased a LG computer 14/2/10 I have the bill for same & it has a warranty for 1 year but now working since Nov i am booking the complaints on LG customer care. as per LG says they attends complaints within 24 hrs. till yet I wont found it. on 6/12/10 LG Tech. Engineer visited @ my place for same problem but he said 1st LG stopped production of Computers but even though they are providing services to existing under warranty products. after checking my PC he said its manufactured in mid of 2008 but i have purchased it in 14 Feb so he have to take a grant from his head office first & he again replied me that my purchase date is 4/12/09 as per their record which is not true (replied it is having a Motherboard Problem & for knowledge earlier also they were changed this Motherboard approx 4-5 months earlier again same) now after grant he has to be inform me but he didn't i personally called & asked him then he said its granted but as per his reply part is not available due to that it is in pending as he gets the part he will replace it but its more than one & half month my computer is not working its completely off.& called many no. which provided by LG C.Care everyone suggested me various nos.like 39010909, LG Service provider unites services 022 32962813 / 9930139568, 022 26820312, LG Office Andheri (E) 022 28352882 till 87, & I tried all but no one is giving me any proper service or proper answer it too irritating now.

I have some of the complaint Ref No. which is as below

3/12/10 - 101204033176

6/12/10 - 061210120239

21/12/10 - 101221070553

I want to launch a legal complaint against LG now for not giving proper services.

Company: LG
Country: India
State: Maharashtra

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