Modern computers, laptop
Cheating and pathetic service, irresponsible employees @ modern computers, chennai

Modern computers service is really pathetic and their employees are irresponsible to the core. In fact, i have purchased 3 laptops from modern computers earlier, bt this is the first time i experience how incredibly they are cheating. I ordered a Samsung laptop last week from Modern computers, Adayar last week (10th June). The sales lady spoke as sweet and i in fact paid complete amount - 29, 650 expecting door delivery on Monday as promised by her. Bt, to my surprise, when i called up on Monday, that lady told i didn't write my mobile no so they cant deliver on Monday and she promised delivery on Tuesday. After calling 3-4 times, i got delivery at home around 9.30 PM on Tuesday. On while casually checking, (1) i found out the RAM provided was 2GB instead of 4GB as ordered, and the printed bill clearly stated 4 GB. (2) Back bag was missing (3) Pen drive as part of offer written in bill wasn't given. Out of sheer frustration, i called up on Wednesday, and the guy casually told, "Enna sir RAM problem ah? Onnum prachana ila, bring ur laptop, we ll add". Looks like they know it already. So, Wednesday evening, i went to store, and those guys told RAM stock not available, and had sworn that they will deliver on Thursday. when i called up today evening, they told tmw morning to my horror. The lady just didn't answer the phone even thou she was present and asked her colleague to speak!! Cant express how badly i felt. Till now, i didn't get my laptop after one week... Lesson - 1. Don't pay until your get delivery. 2. Verify every specification from OS, RAM, Hard disc to slightest thing that they have mentioned in bill!

Company: Modern computers, laptop
Country: India
State: Tamil Nadu
City: Chennai

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