Acer Laptop
False promises for replacement

I bought an acer laptop 2 months ago and it was rich with manufacturing defects.

It takes 12 -14 hours to recharge a 6 cell battery. At fist support at acer claimed it to be normal time, which is not correct. Later they changed the battery, which never helped... the issue is bigger may be the mother board is faulty... but who wants to purchase a new laptop and start off with repairs from day 1 to an extent when acer doesnot know what is wrong!

Later they promised to replace the laptop. I have all emails (just in case they might refuse). What I get is a new date every time ... "YOU will receive the laptop on blah blah date"

Acer support sucks big time. So if you want to waste your money, time and sweat..go ahead and buy Acer.

Well I wouldnot stop here, I still have the faulty machine and will drag them to court, TOI has come forward to help and shed some light on this bizzare acer support. Soon a lot of customers will be saved from Acer.

Company: Acer Laptop
Country: India
State: Maharashtra
City: Pune

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