Dell
PATHETIC CUSTOMER CARE SERVICE

Hi this is Vikas i have been using Dell Studio 1558 and all of sudden i got to know there is some problem with the hard disk and it is under the warranty period so i took to the service centre on 9th September and till date no update on what happened.

Every time i need to call and the call centre executive say that if we pay and get done it will happen in a day or at the earliest because its under warranty they draging the matter and they dont have courtesy to give the proper time taken for the repair.

this is ridiculous wat does Warratny mean if they really dont want to provide service under the warranty then why to eye wash the customer while selling the product.

this is the call centre No. 08025068026 where i have to call atleast 10-15 times now i am worried what they would done the laptop.

call centre has given this contact details & now they say that it is there agent and they are helpless.

CUSTOMER CARE R U LISTENING DO SOMETHING NEVER EXPECTED SUCH KIND OF SERVICE FROM SUCH A REPUTED COMPANY LIKE DELL NOW I THINK BEFORE RECOMENDING.

Company: Dell
Country: India

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