LG 17
Service

This is to inform you about your pathetic Serivces for attending a service call for the monitor purchased just 5 days back. and which was 2nd LG monitor within 10 days for the same customer at Ulhasnagar. The call was made to the toll free number 18601809999 and the complaint number was obtained 82300012. and the assurance was given that it will be attneded within 24 hours. but till today the complaint has not been attended i.e. 27/08 time 11:30 AM. In the meantime i had call n number of times to the call centre as well as JD Electronicns at thane and spoke to many people namely Mr. Pankaj at JD, Mr. Darshan, Mr. Kurlappa Rao, Mr. Vaihav and still in the process to get the complaint attended. As informed this is the 2nd LG monitor gone bad in 10 days and due to that the computer system is returned as no one attended the call from your end. I am very sorry to say that such kind of useless co-ordination and service was not expected from a brand name like LG. and will definately take care in future to avoid buying such prodcts and make others to follow the same. Pls give me clarification on why the complaint was not attended in the due course and why these senior people are not held responsible for the losses i have to bear due to your serivce centre negligence. I am expecting a reply in this regard as well as the number for the higher authority. This matter will be soon published in all the exisiting IT Mmagzine's for your information. Iwill see to that nobody else will suffer from such harrassment and pain. Thanks Satish

Company: LG 17
Country: India

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