APC, UPS
POOR RESPONSE TO SERVICE CALL

AS MY COMPUTER WAS NOT WORKING I LODGED A COMPLAINT NO.c-1-3077481814 DT.13TH SEPT WITH APC. CALL CENTRE.HOWEVER TILL 22ND NO BODY BOTHERED TO ATTEND INSPITE OF REPEAT CALLS.ON 22ND SOME ONE CAME CHECKED AND COLLECTED SERVICE FEE OF RS.350 AND TOLD THAT BATTERY OF UPS NEEDS TO BE CHANGED AND IT COSTS.1050.EVEN THOUGH I ASKED HIM TO REPLACE NO ONE FROM COMPANY ATTENDED TILL SEPTEMBER END AFTER WHICH I GOT FED UP.I TOOK THE UPS TO A PRIVATE DEALER AND GOT IT RELPACED FOR RS.600.MY SUBMISSION IS THE AFTER SALES SERVICE OF THE COMPANY IS VERY CARELESS ABOUT PUBLIC COMPLAINTSFOR SERVICE.

DRHVPRASAD.9448508790.

Company: APC, UPS
Country: India
State: Karnataka
City: Bangalore

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