Blue dart dhl
Non-delivery of consignment and misinformation

I have placed an online order for Accu-Check Glucose meter, which was supposed to be delivered by Blue Dart Courier Service. The order details is as follows:

Order Date: Mar 11 04:59:56 AM

Order Number: 136343

Payment Mode: Online Payment

Order Status: Courier Dispatched

Additional Details: BLUE DART COURIER vide docket no.13367449616 and Dated: Mar 13

Here are the main topics of the complaints:-

1) The product is yet to be delivered.

2) The DHL customer service is not providing any correct information about the delivery date, time.

3) Also, the customer service executive mentioned that they have the consignment (probably), and without any proper reason they are deliberately deferring the delivery.

4) The phone calls to the customer service is chargeable. And several calls worth a finite amount is being utilised by me to call them, and it is becoming increasingly irritating and difficult to track the package, with such lies.

5) The product was brought in due to emergency health needs. But the deferred reception in the consignment is causing more problems.

The customer service number used is:

22881234

Details:

Address BLUE DART EXPRESS LTD

KANAK BUILDING

3RD FLOOR

JAWAHARLAL NEHRU ROAD

(OLD CHOWRINGEE ROAD)

Location KOLKATA

Pincode 700071

Telephone 22881234

Fax 033-22881894

Email csccu@bluedart.com

Company: Blue dart dhl
Country: India
State: West Bengal
City: North 24 Parganas

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