Hindusthan Unilever Ltd, Pure It
Battery Change

To,

The Manager,

Customer Care,

HINDUSTHAN UNILEVER LTD.

Sir,

We are drinking the pure water from your company's water purifier, but

it is so problematic we had no idea. The battery was red yesterday at

10 AM, we contacted the local dealer (M/S Nanak Enterprises) to supply

the battery as early as possible as the purifier got stopped totally.

A drop of water could not purified from it. But now, it is today 02-00

PM your dealer could not arrange to change the battery at all. Now, it

is very unfortunate that for a Company like you, can not take the

responsibility to serve such persons like us and in electronic media

you are broadcasting some big dialog. Some of your dealers and

distributors like this Siliguri in West Bengal can not promise to give

us the service what you are asking for. We contacted the person named

Mr. (contact no.9093672249) who said that we can complain wherever we

want. It is very much unsatisfactory from your side and now we are

thinking to set for another company's purifier instead of your

purifier. It is also stated that we are using the purifier in our

State Govt. office also and drink water by ten staffs and officers.

It is now in your court. You may resolve the problem as early as

possible and give us the opportunity to drink the puriest water as we

drank earlier.

Thanking You,

The Officers and Staffs of

The Assistant Director of Agriculture

(Soil Conservation),

Kanailal Dutta Road, Hakimpara

Siliguri, Darjeeling

West Bengal

Company: Hindusthan Unilever Ltd, Pure It
Country: India
State: West Bengal
City: Darjeeling

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